Thank you for visiting EbooKart, your online destination for digital eBooks and downloadable content.

We value our customers and are committed to providing timely assistance with questions related to purchases, payments, digital product delivery, download access, and other website-related issues.

How Can We Help You?

You can contact us regarding:

  • Questions about our eBooks or digital products.

  • Payment-related issues.

  • Successful payment but non-delivery of an eBook.

  • Problems accessing or downloading a purchased product.

  • Receiving an incorrect or corrupted digital file.

  • Duplicate payment issues.

  • Account or order-related questions.

  • Copyright or intellectual property concerns.

  • Privacy-related requests or complaints.

  • Technical problems while using our website.

  • Other general business inquiries.

Contact Us by Email

Email: ebookartbusiness@gmail.com

When contacting us about an order, please include the following information:

  • Your full name.

  • Mobile Number

  • Email address used while placing the order.

  • Order number.

  • Payment transaction ID, if applicable.

  • A clear description of the issue.

  • Relevant screenshots, if available.

Providing complete information will help us investigate and respond to your request more efficiently.

Customer Support Hours

Our customer support team is available:

Monday to Saturday: 10:00 AM to 6:00 PM (IST)

We aim to respond to customer inquiries within 3 business Hours.

Response times may be longer during public holidays, weekends, or periods of unusually high support volume.

Refund-Related Requests

Since we sell digital products, purchases are generally final once the digital product has been delivered, downloaded, accessed, or made available to the customer.

Refunds or other remedies will only be considered in accordance with our Refund, Return & Cancellation Policy and applicable law.

Please review our Refund Policy before submitting a refund-related request.


Important Notice

Please do not send sensitive financial information such as your debit card number, credit card number, CVV, UPI PIN, OTP, banking password, or account password through email or our Contact Form.

EbooKart will never ask you to provide your OTP, CVV, UPI PIN, or banking password through email.

Business Information

Store Name: EbooKart

Website: Ebookart.in

Business Type: Online Digital eBook Store

Email: ebookartbusiness@gmail.com

Customer Grievances

If you have a complaint regarding your purchase, digital product delivery, payment, privacy, or use of our website, please contact us at the email address provided above.

Please include sufficient information regarding your complaint so that we can investigate the matter.

We will make reasonable efforts to acknowledge and resolve legitimate customer complaints within a reasonable period and in accordance with applicable laws.

Thank you for choosing EbooKart.

We appreciate your business and look forward to assisting you.

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